Privacy policy

Last updated: January 14, 2026

Thank you for visiting The Not So Perfect Art (“we,” “our,” or “us”).
Your privacy matters to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our Shopify store (the “Site”).

1. Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse, we collect information about the individual web pages or products you view, the websites or search terms that refer to you, and how you interact with the Site.
 We refer to this automatically collected information as “Device Information.”

We collect Device Information using:

  • Cookies – small files placed on your device or computer to improve your browsing experience.
  • Log files – track actions occurring on the Site, including your IP address, browser type, and date/time stamps.
  • Web beacons, tags, and pixels – used to record browsing behavior and marketing performance.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Your name
  • Billing address
  • Shipping address
  • Payment information (processed securely via Shopify Payments, Razorpay, PayPal, etc.)
  • Email address
  • Phone number

We refer to this information as “Order Information.”

2. How We Use Your Personal Information

We use the Order Information to:

  • Process your payments
  • Arrange shipping and provide invoices/order confirmations 
  • Communicate with you about your order
  • Screen for potential risk or fraud 
  • Provide you with information or advertising relating to our products or services (if you’ve opted in)

We use Device Information to:

  • Help us screen for potential risk and fraud
  • Improve and optimize our Site (for example, by analyzing browsing patterns and conversion data)
  • Run retargeting or marketing campaigns through platforms like Meta or Google (where permitted)

3. Sharing Your Personal Information

We share your information with trusted third parties to help us operate our store and deliver your orders.

Examples include:

  • Shopify – powers our online store. Learn more about how Shopify uses your Personal Information: https://www.shopify.com/legal/privacy
  • Payment gateways (e.g., Razorpay, PayPal, Shopify Payments) – to securely process payments.
  • Shipping and fulfillment partners – to deliver your physical products.
  • Analytics and marketing tools (e.g., Google Analytics, Meta Pixel) – to help us understand customer behaviour and improve our marketing.

We never sell your personal information.

4. Behavioral Advertising

We may use your information to provide targeted advertisements or marketing communications we believe may be of interest to you.
 You can opt out of targeted advertising by adjusting your preferences on these platforms:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous

5. Your Rights

If you are a resident of the European Union (EU), the United Kingdom (UK), or Canada, you have the right to:

  • Access the personal data we hold about you
  • Request correction, update, or deletion 
  • Withdraw consent for marketing communications

To exercise these rights, contact us at thenotsoperfectart@gmail.com.

6. Data Retention

When you place an order, we will maintain your Order Information for our records unless and until you ask us to delete it.

7. Minors

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Security

We use industry-standard security measures such as SSL encryption and secure servers to protect your personal information. However, please remember that no transmission over the Internet is completely secure.

9. Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a new “Last updated” date.

10. Contact Us

For more information about our privacy practices, or if you have questions or complaints, please contact us at:

📧 thenotsoperfectart@gmail.com
 🌐 thenotsoperfectart.com
 📍 Based in [Chandigarh, India]